{"id":8409,"date":"2021-04-11T15:55:02","date_gmt":"2021-04-11T15:55:02","guid":{"rendered":"https:\/\/asugoconsulting.com\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/"},"modified":"2026-10-14T14:54:18","modified_gmt":"2026-10-14T14:54:18","slug":"renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique","status":"publish","type":"avada_portfolio","link":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/","title":{"rendered":"Renforcement de l&rsquo;engagement client et de l&rsquo;excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:25px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:25px;--awb-margin-left-small:0px;--awb-font-size:29px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">\u00c0 propos du client<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:40px;\"><p>Un acteur cl\u00e9 dans le secteur de la distribution d&rsquo;\u00e9nergie pour une grande r\u00e9gion m\u00e9tropolitaine, responsable de la gestion des r\u00e9seaux d&rsquo;\u00e9lectricit\u00e9 et de gaz naturel dans plusieurs municipalit\u00e9s. Le client se concentre sur l&rsquo;avancement des objectifs de transition \u00e9nerg\u00e9tique de la r\u00e9gion.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:25px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:25px;--awb-margin-left-small:0px;--awb-font-size:29px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">D\u00e9fi du client<\/h2><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:40px;\"><p>Le client rencontrait des difficult\u00e9s \u00e0 \u00e9tendre le d\u00e9ploiement de leur solution Field Service (FS) existante pour soutenir les objectifs de transition \u00e9nerg\u00e9tique. Le projet n\u00e9cessitait l&rsquo;int\u00e9gration de nouvelles fonctionnalit\u00e9s dans un environnement complexe d&rsquo;applications existantes, tout en coordonnant des projets simultan\u00e9s avec plusieurs partenaires Salesforce et des calendriers diff\u00e9rents.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:25px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:25px;--awb-margin-left-small:0px;--awb-font-size:29px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Solution fournie<\/h2><\/div><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-margin-bottom:40px;\"><p><a href=\"https:\/\/asugoconsulting.com\/fr\/\">asUgo<\/a> a automatis\u00e9 la cr\u00e9ation d&rsquo;ordres de travail (OT) bas\u00e9s sur les d\u00e9tections de fuites de gaz provenant d&rsquo;applications int\u00e9gr\u00e9es. Chaque OT \u00e9tait pr\u00e9-rempli avec les t\u00e2ches et informations n\u00e9cessaires, puis attribu\u00e9 aux \u00e9quipes de techniciens pertinentes. Les techniciens ex\u00e9cutaient les OT via une application mobile, documentant l&rsquo;avancement des travaux.  <\/p>\n<ul>\n<li><strong>Gestion des feuilles de temps :<\/strong> Cr\u00e9ation automatis\u00e9e des feuilles de temps bas\u00e9e sur le travail effectu\u00e9, permettant aux techniciens de les r\u00e9viser, d&rsquo;y apporter des ajustements et de les soumettre pour approbation. Le processus d&rsquo;approbation automatique a rationalis\u00e9 la gestion de la main-d&rsquo;\u0153uvre et des ressources. <\/li>\n<li><strong>Int\u00e9gration et coordination :<\/strong> asUgo a facilit\u00e9 l&rsquo;int\u00e9gration transparente entre plusieurs applications, y compris les applications mobiles et SAP, assurant une gestion efficace des interventions et r\u00e9parations de fuites de gaz, soutenant ainsi la mission du client d&rsquo;am\u00e9liorer l&rsquo;infrastructure \u00e9nerg\u00e9tique et la qualit\u00e9 de service.<\/li>\n<\/ul>\n<p>Les acc\u00e9l\u00e9rateurs <a href=\"https:\/\/asugoconsulting.com\/fr\/\">asUgo<\/a> impliqu\u00e9s : <a href=\"https:\/\/asugoconsulting.com\/fr\/accelerateur-service\/\">Service Accelerator<\/a><\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:25px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:25px;--awb-margin-left-small:0px;--awb-font-size:29px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Produits impl\u00e9ment\u00e9s<\/h2><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-2 fusion-content-boxes-1 content-boxes-icon-on-side content-left\" style=\"--awb-backgroundcolor:#ffffff;--awb-body-color:var(--awb-color7);--awb-title-color:var(--awb-color7);--awb-iconcolor:#ffffff;--awb-item-margin-top:-10px;--awb-item-margin-bottom:-10px;--awb-hover-accent-color:var(--awb-color7);--awb-circle-hover-accent-color:var(--awb-color7);\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#ffffff;--awb-iconcolor:#754de3;--awb-content-padding-left:70px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2023\/12\/image22.png\" width=\"50\" height=\"50\" alt=\"\" \/><\/div><h2 class=\"content-box-heading\" style=\"--h2_typography-font-size:24px;line-height:29px;padding-left:70px;\">Service Cloud<\/h2><\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#ffffff;--awb-iconcolor:#754de3;--awb-content-padding-left:77px;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2023\/12\/image64.png\" width=\"57\" height=\"57\" alt=\"\" \/><\/div><h2 class=\"content-box-heading\" style=\"--h2_typography-font-size:24px;line-height:29px;padding-left:77px;\">Service sur le terrain <\/h2><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.<\/p>\n","protected":false},"author":1,"featured_media":8411,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[229],"portfolio_skills":[230,186],"portfolio_tags":[190],"class_list":["post-8409","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry","portfolio_category-energie-services-publics","portfolio_skills-field-service","portfolio_skills-service-cloud","portfolio_tags-accelerateur-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Renforcement de l&#039;engagement client et de l&#039;excellence op\u00e9rationnelle | asUgo<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment asUgo a renforc\u00e9 l&#039;engagement client et l&#039;excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Renforcement de l&#039;engagement client et de l&#039;excellence op\u00e9rationnelle | asUgo\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment asUgo a renforc\u00e9 l&#039;engagement client et l&#039;excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/\" \/>\n<meta property=\"og:site_name\" content=\"asUgo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/asugoconsulting\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-14T14:54:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2024\/12\/2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"945\" \/>\n\t<meta property=\"og:image:height\" content=\"945\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/\",\"url\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/\",\"name\":\"Renforcement de l'engagement client et de l'excellence op\u00e9rationnelle | asUgo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/asugoconsulting.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/2.png\",\"datePublished\":\"2021-04-11T15:55:02+00:00\",\"dateModified\":\"2026-10-14T14:54:18+00:00\",\"description\":\"D\u00e9couvrez comment asUgo a renforc\u00e9 l'engagement client et l'excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/#primaryimage\",\"url\":\"https:\\\/\\\/asugoconsulting.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/2.png\",\"contentUrl\":\"https:\\\/\\\/asugoconsulting.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/2.png\",\"width\":945,\"height\":945},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Portfolio\",\"item\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/portfolio-items\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Renforcement de l&rsquo;engagement client et de l&rsquo;excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/\",\"name\":\"asUgo\",\"description\":\"asUgo is a leading Salesforce Crest Partner, Salesforce.org Impact Partner and proud Pledge 1% member.\",\"publisher\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#organization\"},\"alternateName\":\"asUgo Consulting\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#organization\",\"name\":\"asUgo\",\"alternateName\":\"asUgo Consulting\",\"url\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/asugoconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/asugo_logo_couleur.png\",\"contentUrl\":\"https:\\\/\\\/asugoconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/asugo_logo_couleur.png\",\"width\":400,\"height\":357,\"caption\":\"asUgo\"},\"image\":{\"@id\":\"https:\\\/\\\/asugoconsulting.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/asugoconsulting\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/asugo\\\/\",\"https:\\\/\\\/www.instagram.com\\\/asugo_consulting\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Renforcement de l'engagement client et de l'excellence op\u00e9rationnelle | asUgo","description":"D\u00e9couvrez comment asUgo a renforc\u00e9 l'engagement client et l'excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/","og_locale":"fr_FR","og_type":"article","og_title":"Renforcement de l'engagement client et de l'excellence op\u00e9rationnelle | asUgo","og_description":"D\u00e9couvrez comment asUgo a renforc\u00e9 l'engagement client et l'excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.","og_url":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/","og_site_name":"asUgo","article_publisher":"https:\/\/www.facebook.com\/asugoconsulting","article_modified_time":"2026-10-14T14:54:18+00:00","og_image":[{"width":945,"height":945,"url":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2024\/12\/2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/","url":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/","name":"Renforcement de l'engagement client et de l'excellence op\u00e9rationnelle | asUgo","isPartOf":{"@id":"https:\/\/asugoconsulting.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/#primaryimage"},"image":{"@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/#primaryimage"},"thumbnailUrl":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2024\/12\/2.png","datePublished":"2021-04-11T15:55:02+00:00","dateModified":"2026-10-14T14:54:18+00:00","description":"D\u00e9couvrez comment asUgo a renforc\u00e9 l'engagement client et l'excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique, stimulant ainsi son efficacit\u00e9.","breadcrumb":{"@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/#primaryimage","url":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2024\/12\/2.png","contentUrl":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2024\/12\/2.png","width":945,"height":945},{"@type":"BreadcrumbList","@id":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/renforcement-de-lengagement-client-et-de-lexcellence-operationnelle-pour-une-entreprise-energetique\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/asugoconsulting.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Portfolio","item":"https:\/\/asugoconsulting.com\/fr\/portfolio-items\/"},{"@type":"ListItem","position":3,"name":"Renforcement de l&rsquo;engagement client et de l&rsquo;excellence op\u00e9rationnelle pour une entreprise \u00e9nerg\u00e9tique"}]},{"@type":"WebSite","@id":"https:\/\/asugoconsulting.com\/fr\/#website","url":"https:\/\/asugoconsulting.com\/fr\/","name":"asUgo","description":"asUgo is a leading Salesforce Crest Partner, Salesforce.org Impact Partner and proud Pledge 1% member.","publisher":{"@id":"https:\/\/asugoconsulting.com\/fr\/#organization"},"alternateName":"asUgo Consulting","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/asugoconsulting.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/asugoconsulting.com\/fr\/#organization","name":"asUgo","alternateName":"asUgo Consulting","url":"https:\/\/asugoconsulting.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/asugoconsulting.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2025\/01\/asugo_logo_couleur.png","contentUrl":"https:\/\/asugoconsulting.com\/wp-content\/uploads\/2025\/01\/asugo_logo_couleur.png","width":400,"height":357,"caption":"asUgo"},"image":{"@id":"https:\/\/asugoconsulting.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/asugoconsulting","https:\/\/www.linkedin.com\/company\/asugo\/","https:\/\/www.instagram.com\/asugo_consulting\/"]}]}},"_links":{"self":[{"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/avada_portfolio\/8409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/avada_portfolio"}],"about":[{"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/types\/avada_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/comments?post=8409"}],"version-history":[{"count":2,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/avada_portfolio\/8409\/revisions"}],"predecessor-version":[{"id":8414,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/avada_portfolio\/8409\/revisions\/8414"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/media\/8411"}],"wp:attachment":[{"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/media?parent=8409"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/portfolio_category?post=8409"},{"taxonomy":"portfolio_skills","embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/portfolio_skills?post=8409"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/asugoconsulting.com\/fr\/wp-json\/wp\/v2\/portfolio_tags?post=8409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}