CARE

TRAINING

YOUR TEAMS GROW ALONG THE JOURNEY

Success of a journey goes through the growth of people. Your teams have to develop Salesforce and process knowledge that fits to their context. At asUgo, we offer trainings, training material, and coaching for future trainers. We provide also dedicated trainings for Admin and DEV1 profiles.

CHANGE MANAGEMENT

CREATE ENGAGEMENT TOWARDS ADOPTION AND IMPACT

Transformation involves change: technological change, organisational change and human change. Beyond the delivery of a solution, it is a process where people need to understand the vision, be convinced about the journey and be guided all along. To guide you towards this internal engagement, we can help you shape the right change management approach.

AGILE COACHING

COMBINE STRUCTURED GUIDANCE WITH DYNAMIC PROGRESS

Customer centricity means embracing new dynamics, involving reactivity and flexibility. Through iterative growth, regular feedback and more, agile project management reconciles this need for dynamic progress with structured delivery. At asUgo, we provide agile project guidance through different roles, agile team coaching, and guidance for agile maturity growth. 

MONITOR VALUE

MEASURE & IMPROVE

At asUgo we continuously evaluate quality and success of our implementation projects based on the predefined strategic KPIsWe track the campaigns performance, processes improvements and the performance of sales and care agents on the tool. Our objective is to build and guide our clients towards a center of excellence.

COMPETENCE TRANSFER

YOU STAY IN THE DRIVING SEAT

Helping you grow your technology skills and capabilities is part of the asUgo DNA. We strongly believe that our role is to inspire, guide and onboard your teams.

The Salesforce suite also allows rapid onboarding and continuous learning through user-friendly experience, built-in functionalities and its free open learning platform, Trailhead.

The conjunction of a user-friendly suite and our caring asUgo DNA facilitates the onboarding of your future Salesforce Champions.

BEYOND

BEYOND TECHNOLOGY, BEYOND EXPECTATIONS

Our strength is to guide your digital transformation Beyond on technical, human and organizational matters and build transversal strategies that open up the silos. We go beyond established and traditional methodologies and focus on pragmatism and return on experience (ROE).

We focus on co-shaped customer journey(s) optimisation, value-driven recommendations and a robust technical vision to support you towards efficient sales, marketing and service processes.