A leading Belgian company with over 30 years of experience in 3D printing, specializing in sustainable manufacturing and healthcare personalization. The company offers software and services to empower clients across various industries, aiming for a positive impact.

The company’s growth was hampered by outdated IT systems. Separate systems for sales, finance, and operations created data silos, making it difficult to gain a complete view of customers and collaborate effectively across departments. The slow and inflexible project management approach also delayed product development.

asUgo helped transform the company’s IT infrastructure by replacing fragmented systems with a unified Salesforce platform. This overhaul resulted in:

• Enhanced User Experience: A single platform streamlined workflows and eliminated data silos, providing a comprehensive view of customer and product information across departments.
• Streamlined E-commerce: Two e-commerce sites were consolidated into one, simplifying online sales and ensuring seamless integration with back-end processes such as order fulfillment and finance.
• Agile Product Management: The flexible product catalog accommodated the complexity of various product variations and custom 3D-printed designs.
• Standardized Processes: Conflicting workflows were harmonized, enhancing collaboration and ensuring consistent order processing.
• Data-Driven Sales: Real-time insights and improved data accuracy empowered the sales team to make data-driven decisions, boosting efficiency and performance.