About the Client
A long-established Belgian company specializing in flat glass, with a history spanning over 130 years. Known for its commitment to quality service, the company earned the title of ‘Best Managed Company’ in 2022 and 2023. It focuses on providing top-tier service in the B2B context while pushing the limits of innovation and service excellence.
Customer Challenge
The client sought to integrate various data sources to streamline the quoting process, enhance support for B2B clients, and improve collaboration with partner vendors. They needed to replace their existing ERP system and align KPIs and data models to become a fully data-driven company.
Solution Provided
asUgo helped integrate multiple data sources into a unified system, optimizing the quoting process and improving support for B2B clients. The new system facilitated better collaboration with partners and vendors, replaced the outdated ERP, and aligned data models and KPIs. This transformation enhanced service quality, improved both user and customer experience, and strengthened stakeholder engagement, positioning the company for future growth.
